---------- Problem Found: CUST: Administrative warning: EVA4400-BH: An internal Logical Disk has transitioned to the DEVICE DATA LOST state at Fri 7 Nov 2008 14:14:43 GMT-08:00 ---------- Problem Report Times: Event Time: Fri 7 Nov 2008 14:10:33 GMT-08:00 Report Time: Fri 7 Nov 2008 14:14:43 GMT-08:00 Expiration Time: Sat 8 Nov 2008 14:10:33 GMT-08:00 Managed Entity: SANworks Management Appliance Name: SMAII Controller Type: HSV300 Firmware Version: CR11EF 09004000 WWN & Storage System Name: 5001-4380-025A-A100 EVA4400-BH Entitlement Information: Product ID: -- Not Available Serial Number: -- Not Available Service Obligation Data: Service Obligation: Valid Service Obligation Number: SGA123456X System Serial Number: SGA123456X Service Provider Company Name: Hewlett-Packard Company Device Type: EVA Brief Description: CUST: Administrative warning: EVA4400-BH: An internal Logical Disk has transitioned to the DEVICE DATA LOST state Rule ID: Lx_SCMI_Rule -- V 1.15 Event Code: (09 CC 51 05) Rule Severity: Critical Reporting Node: EVA4400-BH Full Description: The state of the internal Logical Disk associated with one or more Virtual Disks has changed. The Storage System is reported in the FRU list. The affected Virtual Disks and current state are reported in the Evidence section. This is an Customer only notification. A notification will not be sent to HP Services. Failed Component Type: Vdisk Recommended Action: Evaluate previously reported Physical Device, Device Enclosure, and Logical Disk events to determine root cause and corrective action. FRU List: System Identification -- Storage System Name: EVA4400-BH Storage System World Wide ID: 5001-4380-025A-A100 OS Version: Windows 5.2 Service Pack 2 build 3790 Device Type: HSV Controller Logging Controller Serial Number: P5512G39SW01JE CommandView Version: 8.00.01.080529 FRU Location(s): Associated Virtual Disks: Seq # Controller Report Time Local Event Time ~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 4282 07-Nov-2008 15:08:00.905 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-015D-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) 4283 07-Nov-2008 15:08:00.961 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-017E-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) 4284 07-Nov-2008 15:08:01.004 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-0187-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) Evidence: Local Event Time : Fri 7 Nov 2008 14:10:33 GMT-08:00 Controller Report Time: 07-Nov-2008 15:08:01.004 EVA Log Description: 09cc5105: CAC=51 - Storage System Management Interface Entity State Change The state of a Storage System Management Interface entity has changed. An internal Logical Sequence Number: 4284 Rule#: Lx_SCMI_Rule -- V 1.15 Event Code: (09 CC 51 05) Full Corrective Action Statement: Evaluate previously reported Physical Device, Device Enclosure, and Logical Disk events to determine root cause and corrective action. ---------------------------------------------------------- # events in last 24 hrs: 3 Associated Virtual Disks: Seq # Controller Report Time Local Event Time ~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 4282 07-Nov-2008 15:08:00.905 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-015D-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) 4283 07-Nov-2008 15:08:00.961 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-017E-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) 4284 07-Nov-2008 15:08:01.004 Fri 7 Nov 2008 14:10:33 GMT-08:00 Logical internal disk: 6005-08B4-0008-EAEC-0000-6000-0187-0000 Current State: Inoperative due to data lost Event Code: (09 CC 51 05) Notifications: Customer,Script,Browser,Console Analysis Mode: Automatic SEA Version: System Event Analyzer for Windows V5.2 (Build 101) WCC Version: Web-Based Enterprise Services Common Components for Windows V5.2 (Build 101), member of Web-Based Enterprise Services Suite for Windows V5.2 (Build 101)